FAQ

How fast will my Grand Gauze comfort arrive? We offer three secure shipping speeds across the United States to ensure your new favorite lounge sets arrive right on time:

  • Express Shipping: $20 (3-6 business days) – For when you need that gorgeous set ready for a weekend getaway or a last-minute gift.

  • Standard Shipping: $10 (7-14 business days)

  • Free Standard Shipping: $0 (7-14 business days) – Automatically applied to qualifying orders at checkout.

When will my order ship? Every pajama set is carefully quality-checked, neatly folded, and packed within 1-2 business days. You will receive an email confirmation with a tracking number the moment your package departs our studio.

Do you ship to P.O. Boxes? Yes! We proudly ship to all valid residential, business, P.O. Boxes, and military (APO/FPO) addresses within the United States.

SIZING & FABRIC CARE

How do I find my perfect Grand Gauze fit? True relaxation requires room to breathe. Please consult our Comprehensive Size Guide [Link] available on every product page for exact measurements. Since gauze cotton clothing is designed to have a loose, fluid drape, if you fluctuate between sizes, we generally recommend sticking to your true size for a standard relaxed fit, or sizing up for an extra oversized lounge vibe.

How do I wash and maintain gauze cotton clothing? One of the best things about premium gauze cotton is that it naturally resists wrinkles and gets softer with every single wash!

  • Machine wash cold on a gentle cycle with like colors.

  • Use a mild, eco-friendly detergent.

  • Tumble dry low or hang to dry. No ironing is needed—embrace the beautiful, natural crinkled texture!

RETURNS & EXCHANGES

What is your return policy? We want you to be completely enchanted by your garments. If a piece isn’t the perfect fit for your evening ritual, we accept returns of unworn, unwashed items with all original tags and packaging intact within 30 days of delivery.

What if my item arrives damaged? We hold our collections to an uncompromised grand standard. In the rare event that an item arrives with a manufacturing defect, please contact us at info@grandgauze.myshopify.com with a photo within 48 hours of delivery, and we will arrange a brand-new replacement immediately at zero extra cost to you.